Refund policy

Refund Policy

Effective Date: June 15, 2026

Thank you for shopping with Raww Life Apparel LLC. We want you to be satisfied with your purchase. This Refund Policy explains how returns, exchanges, and refunds are handled.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. Items must be unworn, unused, unwashed, with tags attached, and in the original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at:

info@rawwlifeapparel.com

Please include your order number, the item you would like to return, and the reason for the return.

Returns should be sent to the following address only after your return request has been approved:

Raww Life Apparel LLC
10036 American Pharoah Ln, Unit A
Laurel, MD 20723-2086
United States

Items sent back to us without first requesting a return will not be accepted.

Return Shipping

If your return is accepted, we will provide instructions on how and where to send your package.

Return shipping costs may be the responsibility of the customer unless the return is due to an error by Raww Life Apparel LLC, such as receiving a damaged, defective, or incorrect item.

Shipping costs are non-refundable unless required by law or unless the return is due to an error by Raww Life Apparel LLC.

Damages and Issues

Please inspect your order as soon as you receive it.

Contact us immediately at info@rawwlifeapparel.com if your item is defective, damaged, or if you received the wrong item. Please include your order number, a description of the issue, and clear photos of the product and packaging.

We will review the issue and work to make it right.

Exceptions and Non-Returnable Items

Certain items cannot be returned, including:

Items that have been worn, washed, used, altered, or damaged after delivery
Items without original tags or packaging
Custom, personalized, or made-to-order items
Final sale items
Gift cards
Sale or discounted items, unless required by law

We reserve the right to refuse any return that does not meet the requirements of this policy.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

If you received a damaged, defective, or incorrect item, contact us at info@rawwlifeapparel.com so we can review the issue and determine the next appropriate step.

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days after receiving your order, for any reason and without justification.

As stated above, your item must be in the same condition that you received it. Items must be unworn, unused, unwashed, with tags attached, and in the original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return. We will let you know whether the refund has been approved.

If approved, you will be automatically refunded to your original payment method within 10 business days.

Please remember that it may take additional time for your bank, credit card company, or payment provider to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at:

info@rawwlifeapparel.com

Contact Information

For questions about returns, exchanges, or refunds, contact us at: