Store information
Raww Life Apparel LLC
10036 American Pharoah Ln, Unit A
Laurel, MD, 20723
United States
Email: info@rawwlifeapparel.com
Shipping policy
Shipping Policy
Effective Date: June 15, 2026
Thank you for shopping with Raww Life Apparel LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with Raww Life Apparel LLC, you agree to the terms of this Shipping Policy.
Order Processing Time
Orders are typically processed within 1 to 5 business days after payment is successfully received.
Processing time does not include weekends, holidays, shipping carrier delays, customs delays, or delays caused by incorrect or incomplete order information.
During high-volume periods, product launches, promotions, holidays, or restocks, processing times may be longer than usual.
Shipping Times
Shipping times vary depending on the shipping method selected at checkout, the shipping destination, carrier performance, and other factors outside of our control.
Estimated delivery times may be shown at checkout when available. These delivery times are estimates only and are not guaranteed.
Raww Life Apparel LLC is not responsible for delays caused by shipping carriers, weather, customs processing, incorrect shipping addresses, payment review, or events outside of our control.
Shipping Rates
Shipping rates are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary based on the shipping destination, package weight, package size, selected shipping method, and carrier rates.
Any shipping discounts, free shipping offers, or promotional shipping rates may be subject to separate terms and may change at any time.
Order Tracking
When your order ships, you may receive a shipping confirmation email with tracking information, if tracking is available for your selected shipping method.
Please allow time for tracking information to update after the shipping carrier receives the package.
If you do not receive tracking information or have questions about your shipment, please contact us at:
Please include your order number when contacting us.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Raww Life Apparel LLC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address after placing an order, contact us immediately at:
We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed or transferred to the shipping carrier.
If an order is returned to us due to an incorrect, incomplete, or undeliverable address, the customer may be responsible for additional shipping fees to reship the order.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, Raww Life Apparel LLC is not responsible for lost, stolen, delayed, or misdelivered packages.
If your package is marked as delivered but you have not received it, please first check with your neighbors, building management, mailroom, front desk, household members, or local carrier office.
You may also need to contact the shipping carrier directly to file a claim or request additional delivery details.
We may assist with carrier claim information when possible, but we cannot guarantee refunds or replacements for packages lost, stolen, delayed, or misdelivered by the carrier.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at:
Include your order number, a description of the issue, and clear photos of the damaged package and product.
We will review the issue and determine the next appropriate step in accordance with our Refund Policy.
International Shipping
Raww Life Apparel LLC may offer international shipping to select countries when available at checkout.
International delivery times vary depending on destination, carrier service, customs processing, and local delivery conditions.
Customers are responsible for any customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by the destination country.
These charges are not included in the product price or shipping cost unless clearly stated at checkout. Raww Life Apparel LLC does not control customs fees and cannot predict the amount of these charges.
If an international package is refused, abandoned, or returned due to unpaid customs fees, import restrictions, or incorrect address information, the customer may be responsible for any return shipping fees, customs fees, or additional costs.
Shipping Restrictions
We reserve the right to limit, refuse, or cancel orders to certain locations, regions, or countries at our discretion.
Some products may not be eligible for shipping to certain destinations due to carrier limitations, legal restrictions, customs rules, or business limitations.
If we are unable to ship your order, we will attempt to contact you using the information provided at checkout.
Preorders and Special Releases
Some products may be sold as preorders, limited releases, made-to-order items, or special drops.
If a product has a longer processing or shipping timeline, we may provide estimated shipping details on the product page, checkout page, order confirmation, or other communication.
Orders containing preorder or special release items may ship separately or may ship once all items in the order are available.
Returns and Exchanges
Shipping fees are generally non-refundable unless required by law or unless otherwise stated in our Refund Policy.
Customers may be responsible for return shipping costs unless the return is due to an error by Raww Life Apparel LLC or a verified damaged, defective, or incorrect item.
Please review our Refund Policy for more information:
https://rawwlifeapparel.com/policies/refund-policy
Contact Information
Questions about this Shipping Policy should be sent to us at:
Raww Life Apparel LLC
10036 American Pharoah Ln, Unit A
Laurel, MD 20723-2086
United States
Email: info@rawwlifeapparel.com